Privacy Policy for Xarial Pty Limited

Last updated: March 2026

If you have any questions about this privacy policy, please contact us at info@xarial.com.

At Xarial Pty Limited, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.


1. Who We Are

Xarial Pty Limited (ABN: 46 638 294 649) is an Australian software company.


2. Scope of This Policy

This policy covers:


3. What We Collect on Our Website

When you visit our website, we collect certain information automatically through Google Analytics, including:

This information is aggregated and used solely to understand how visitors use our website and to improve our services. It is not linked to any personally identifiable information.


4. Information You Provide to Us

We may collect personal information that you voluntarily provide, such as when you:

This may include your name, email address, postal address, phone number, and payment details.

We do not store payment card details - these are handled directly by our payment processor.


5. Cookies

Our website uses cookies to store visitor preferences and to support Google Analytics. You may disable cookies through your browser settings at any time, though this may affect some website functionality.

For more information, see our Cookies Policy.


6. Third-Party Services

We use the following categories of third-party services, each of which may process your personal data under their own privacy policies:

Category Purpose Location
Website analytics Understanding how visitors use our website USA and/or EEA
Payment processing Handling licence purchases securely Varies by provider
Email communications Sending service and marketing communications Varies by provider
Cloud hosting Hosting our website and services Varies by provider

Where these providers are located outside your country, we ensure appropriate safeguards are in place for the transfer of your data, including standard contractual clauses where required.

Our website analytics are provided by Google Analytics (Google LLC). For details on how Google handles data, see Google's Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.

You may unsubscribe from marketing communications at any time using the unsubscribe link in any email we send.


7. How We Use Your Information

We use the information we collect to:


Depending on where you are located, we rely on the following legal bases to process your personal data:

Legal Basis Examples
Contract Fulfilling a licence purchase or support request
Legitimate interests Improving our products and website; protecting our business
Consent Marketing communications and non-essential cookies
Legal obligation Compliance with applicable law

9. Children's Privacy

Our website and software are not directed at children under the age of 13 (or 16 where required by local law). We do not knowingly collect personal information from children.

If you believe we have inadvertently collected such information, please contact us at info@xarial.com and we will promptly delete it.


10. Your Rights

Depending on your location, you may have the following rights in relation to your personal data:

Right Description
Access Request a copy of the data we hold about you
Correction Request that inaccurate data be corrected
Deletion Request that your data be deleted ("right to be forgotten")
Portability Request your data in a portable format
Objection Object to processing based on legitimate interests or for direct marketing
Restriction Request that we restrict how we process your data
Withdraw consent Where processing is based on consent, withdraw it at any time

These rights apply under the following laws (where applicable to you):

To exercise any of these rights, please contact us at info@xarial.com. We will respond within the timeframe required by applicable law (generally 30 days).


11. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law:


12. International Data Transfers

Xarial is based in Australia. If you are located in the EU, UK, or another jurisdiction with data transfer restrictions, your data may be transferred to and processed in Australia or in countries where our third-party providers operate.

We take steps to ensure such transfers are made in accordance with applicable law, including using standard contractual clauses where required.


13. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.


14. Contact Us

For any privacy-related questions, requests, or complaints, please contact:

Xarial Pty Limited
PO BOX 1163, Dee Why, NSW 2099, Australia
Email: info@xarial.com
Phone: +61 435 577 927

If you are located in the EU or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.


This policy should be read alongside our Terms of Use and Cookies Policy.


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