Last updated: March 2026
If you have any questions about this privacy policy, please contact us at info@xarial.com.
At Xarial Pty Limited, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.
Xarial Pty Limited (ABN: 46 638 294 649) is an Australian software company.
This policy covers:
When you visit our website, we collect certain information automatically through Google Analytics, including:
This information is aggregated and used solely to understand how visitors use our website and to improve our services. It is not linked to any personally identifiable information.
We may collect personal information that you voluntarily provide, such as when you:
This may include your name, email address, postal address, phone number, and payment details.
We do not store payment card details - these are handled directly by our payment processor.
Our website uses cookies to store visitor preferences and to support Google Analytics. You may disable cookies through your browser settings at any time, though this may affect some website functionality.
For more information, see our Cookies Policy.
We use the following categories of third-party services, each of which may process your personal data under their own privacy policies:
| Category | Purpose | Location |
|---|---|---|
| Website analytics | Understanding how visitors use our website | USA and/or EEA |
| Payment processing | Handling licence purchases securely | Varies by provider |
| Email communications | Sending service and marketing communications | Varies by provider |
| Cloud hosting | Hosting our website and services | Varies by provider |
Where these providers are located outside your country, we ensure appropriate safeguards are in place for the transfer of your data, including standard contractual clauses where required.
Our website analytics are provided by Google Analytics (Google LLC). For details on how Google handles data, see Google's Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
You may unsubscribe from marketing communications at any time using the unsubscribe link in any email we send.
We use the information we collect to:
Depending on where you are located, we rely on the following legal bases to process your personal data:
| Legal Basis | Examples |
|---|---|
| Contract | Fulfilling a licence purchase or support request |
| Legitimate interests | Improving our products and website; protecting our business |
| Consent | Marketing communications and non-essential cookies |
| Legal obligation | Compliance with applicable law |
Our website and software are not directed at children under the age of 13 (or 16 where required by local law). We do not knowingly collect personal information from children.
If you believe we have inadvertently collected such information, please contact us at info@xarial.com and we will promptly delete it.
Depending on your location, you may have the following rights in relation to your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the data we hold about you |
| Correction | Request that inaccurate data be corrected |
| Deletion | Request that your data be deleted ("right to be forgotten") |
| Portability | Request your data in a portable format |
| Objection | Object to processing based on legitimate interests or for direct marketing |
| Restriction | Request that we restrict how we process your data |
| Withdraw consent | Where processing is based on consent, withdraw it at any time |
These rights apply under the following laws (where applicable to you):
To exercise any of these rights, please contact us at info@xarial.com. We will respond within the timeframe required by applicable law (generally 30 days).
We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law:
Xarial is based in Australia. If you are located in the EU, UK, or another jurisdiction with data transfer restrictions, your data may be transferred to and processed in Australia or in countries where our third-party providers operate.
We take steps to ensure such transfers are made in accordance with applicable law, including using standard contractual clauses where required.
We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
For any privacy-related questions, requests, or complaints, please contact:
Xarial Pty Limited
PO BOX 1163, Dee Why, NSW 2099, Australia
Email: info@xarial.com
Phone: +61 435 577 927
If you are located in the EU or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
This policy should be read alongside our Terms of Use and Cookies Policy.